Dossier pre-selection in case management
Challenge: Before work begins, teams lose time researching the dossier: clarifying ownership, reviewing tax filings and briefing case workers.
Solution: The agent supports pre-selection — find the responsible person in case management, summarize key points from recent tax returns, generate a briefing task for case handling and route it directly to the responsible case worker.
Value: Faster case kick-off, less search effort and consistent briefings before substantive work starts.